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Chapter 1
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The application provisions of the ACL and a comprehensive list of definitions.
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Chapter 2
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'General protections' which set standards of behaviour in trade or commerce. The provisions prohibit misleading or deceptive conduct; unconscionable conduct and the inclusion of unfair terms in contracts.
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Chapter 3
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'Specific protections', which protect consumers by: prohibiting particular practices which are considered unfair; providing guarantees in consumer transactions; and dealing with safety issues.
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Chapter 4
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Enforcement provisions making it a criminal offence to contravene specified provisions of the ACL, punishable by means of fines.
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Chapter 5
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Further enforcement provisions including non-criminal penalties for specified contraventions and a wide range of private remedies.
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